At Atelier Lout we will do our utmost best to deliver your purchase as quickly as possible. Orders placed before 1 pm will leave the same day. Your order embroidered? Then we will send it out within 2 tot 3 working days. Need it sooner, send us a message and we are happy to help.
We ship our orders with the service of PostNL. Their respected service offers a one-day-delivery, which means that if your order has been shipped you most likely will receive it the next working day. Please note that orders received on weekends or bank holidays will begin processing the next working day.
For all orders outside the Netherlands, but within the EU, the expected delivery time is 2-3 working days. Outside the EU we expect to deliver your purchase within 7 working days. If you have an urgent request, please send an email to email@example.com. We are more than happy to help you.
Within the Netherlands we charge €3,95 and free shipping on orders above €100,-. We prefer to ship your purchase in a small box that fits in your mailbox. In this way we do not force you to be home in order to receive your parcel. Unfortunately, we are not able to deliver larger boxes in this way.
Within the EU we charge €12,95 and outside the EU we charge €19,95. Local import duties and taxes may be charged to you upon arrival. We do not have any control or influence over these charges and therefore these need to be paid by the recipient of the parcel.